INTRODUCTION
We highly recommend you to read the Conditions and the Privacy Policy available on the website carefully before using this website. When you use this website or place an order on it, you are aware that you are bound by these Conditions and the Privacy Policy, so if you do not agree with all of the Conditions and with the Privacy Policy, you must not use this website. These Conditions may be modified – in that case, we recommend you to read them periodically, as the current Conditions at the time of formalization of the relevant Contract (as defined further on) or of use of this website shall be those that apply. If you have any query regarding the Conditions or the Privacy Policy you may contact us by using the contact form available on our website.
PRIVACY TERMS
Your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site.
YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE
The information or personal details that you provide us shall be processed in accordance with the Privacy Policy. When you use this website, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality.
USE OF OUR WEBSITE
When you use this website and place orders through it, you agree to:
1. Use this website to make legally valid enquiries and orders only.
2. Not to make any false or fraudulent orders. If an order of this type may reasonably be considered to have been placed, we shall be authorized to cancel it.
3. Provide us with your e-mail address, postal address and/or other contact details truthfully and exactly.
You also agree that we may use this information to contact you if necessary (see the Privacy Policy).
If you do not provide us with all the information we need, you cannot place your order. When you place an order on this website, you state that you are over the age of 18 and are legally eligible to enter into contracts.
PRICE AND PAYMENT
The price of the products will be as stipulated at all times on our website, except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the web page are correct, error may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be reimbursed to you in full.
Prices may change at any time. However, the changes shall not affect the orders for which we have sent an Order Confirmation. Once you have selected all articles that you wish to buy, those will have been added to your shopping cart and the next step will be to process the order and make payment. To that end, you must follow the steps of the purchase process, filling up or verifying the information requested in each step.
Furthermore, throughout the purchase process, before payment, you can modify the details of your order. Also, if you are a registered user, a record of all the orders placed by you is available in “My Account” area. You may use, as payment method, wire transfer and PayPal.
Return policy
Products can be returned or exchanged within 30 days from the date of delivery (shipping and handling fees are non-refundable). To return or exchange a product, contact us [email protected] within 7 days of reception (provide the reason for return/exchange and your order number). Returned goods must be carefully packed in its original packaging to prevent damage during transportation. It is recommended to register and insure the shipment you return. Buyer is responsible for all return charges, damages & losses while in transit.
If you received a damaged product, please contact us – [email protected]